Software Product Development and BPO

Software/Construction Sector: CRM

In 1999, a UK software company with a Construction CRM product, targeting Sales professionals in the UK Building and Construction industry, short listed and then selected Ekomate as its development partner. Ekomate started working with this client on the maintenance and development enhancements of the client server based product, which was based on Borland Delphi with Sybase as the backend.

This relationship has continued and developed to today, with Ekomate working on a range of different products for the same client. The past years have also seen their launch of a web based product, using the latest .NET technologies from Microsoft. In building up this web based project, Ekomate has successfully completed over 40 separate modules of development.

There are now dedicated and separate Ekomate resource teams providing this client both IT development and BPO data research projects.

In summary, by working with Ekomate for more than 8 years, this client has achieved significant advantages including: having extended development and operational resources, plus lower costs to develop and launch new products and services. Overall this has been a tremendously competitive advantage and importantly it has made ‘borderline’ projects viable and therefore they have cost effectively been able to be added to the clients portfolio of services to their customers. Thus assisting both customer retention and increased sales to these existing customers, in addition to winning new business

This relationship is based on trust and openness with technical understanding and overall business competence. Ekomate is very proud of this and fully committed to the success of our long standing business partners.